Complaints Procedure


Langley Green Primary School endeavours to provide the best education possible for all of its pupils in an open and transparent environment. We welcome any feedback that we receive from parents, pupils and third parties, and we accept that not all of this will be positive. Where concerns are raised the school intends for these to be dealt with:

  • Fairly

  • Openly

  • Promptly

  • Without Prejudice

The majority of concerns can be dealt with without resorting to the procedure. Where you have a concern about any aspect of the school or your child’s education or wellbeing, raise this with your child’s class teacher. Ideally, they will be able to address your concerns on the spot, or can arrange a meeting with you to discuss the issue.

If you have a concern regarding our SEND provision please speak to Mrs Rowe our SENCo and Inclusion Leader.

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